You can return your purchase within our return period. Exchange is not possible at What we mean by that is that you cannot return a product and you can immediately order a replacement product. If you want to exchange, you can return your purchase and place a new order in the webshop. uses a return period of 14 days. This means that from the moment you have received your order, the return period of 14 days starts.

Conditions for returning
 1. The product is in the original packaging.

 2. The product has not been used and unopened.

 3. Products that you cannot return:

 - Opened packaging
 - Damaged products
 - For reasons of health protection, sealed products cannot be returned
 - Digital and online products

How do I return my purchase?
 You received a return form with your order. You fill in this return form and send it with your return. It is important that you fill in the entire form to ensure that we can process your return. The return address is stated on the form and can be found below.

What is the return address?
 Hooiweg 11
 5165 NL Waspik
 The Netherlands

 As soon as we have received your return and it meets all conditions, we will return the amount within 14 days on the payment method of your choice.

 The return costs are for your own account. This means that you pay the costs for sending your return yourself. We advise you to keep your Track & Trace until your return has been processed.

How quickly will my return be processed?
 We strive to process your return within 14 days after we have received this return.

Download the return form here