www.MKBMshop.com is part of MYkillerbodymotivation B.V.
Table of contents
- Who is responsible for the processing of my personal data?
- What is personal data?
- From whom do we process personal data and how do we obtain this data?
- What data do we process from you, for what purposes do we use them, and how long are they retained?
- With whom is your data shared?
- How do we handle children's data?
- What rights can you exercise regarding your data?
Who is responsible for the processing of my personal data?
What are (special) personal data?
Personal data are all data that can be traced back to you as an individual, such as your name, phone number, address, or email address. But also data such as your IP address or MYkillerbodymotivation customer number are personal data. And other data that are unique to you, such as your MYkillerbodymotivation order history or browsing behavior.
Sensitive personal data are data that make you identifiable. This includes your height or weight. You enter this data on www.mykillerbodymotivation.com.
Whose personal data do we process and how do we obtain this data?
We process the personal data of everyone who has direct or indirect contact with MYkillerbodymotivation, such as (business) customers and contacts of partners. We receive the data directly from you when you visit our website, create an account, subscribe to a membership, enter certain information during a collaboration, or when you contact our customer service. In some cases, we receive your data from others. When someone sends a gift directly to you, we receive your name and address details. We may also receive data from other parties, but only if you have given those parties permission to provide certain data to us.
What data do we process from you, what do we use it for, and how long do we keep it?
Data for processing your order.
When you place an order, subscribe to a membership, or enter into a collaboration, we require certain data from you in order to deliver your order and keep you informed about its status. These data are also necessary for any returns or repairs.
For this purpose, we collect your name, email address, delivery address(es), payment details, and telephone number.
The data are necessary to fulfill the agreement you have entered into with us (or with one of our sales partners). According to the law, we are required to retain the data related to your order for 7 years.
Data in your account
In your personal account, we store the following data: your name, (delivery and residential/business) address(es), telephone number, email address, date of birth (if provided), and payment details. In your account, we also store your order history, including chosen delivery options, as well as digital items and memberships you have subscribed to. It is our customer promise to make the lives of our customers easier and more enjoyable. Therefore, we keep the data in your account as long as you are an active customer. If you have not logged into your account for 7 years, we will delete all your data. Additionally, you can request the deletion of your data at any time by sending an email to: email@example.com.
Data regarding your contact with customer service
We may store your data from customer service interactions in order to assist you more efficiently in the future. These notes about customer contact will be kept as long as you are an active customer.
We regularly have offers, special promotions, and news that we would like to share with you. We prefer to communicate these through our newsletter, which you receive in your mailbox. If you give us permission, we can send you the newsletter via email.
We may show you advertisements on other websites based on your previous visits to our websites and third-party websites. Your browsing, search, and purchase behavior are collected based on cookie techniques, your IP address, and the advertisement number associated with the device you are using to browse. We do this only if you have given consent for the placement of cookies. Cookies have a limited storage period, and the duration varies per cookie. Read more about cookies here.
Data for contests and promotions
If you participate in a contest or promotion, we may ask for data such as your name, address, and/or email address. We need this information to carry out the promotion and announce the winner(s). We collect this data with your consent.
We offer the option to pay later with Klarna. Klarna may assess your creditworthiness. This is also stated in our terms and conditions.
Authors and publishers rely on the revenue from ebooks. Therefore, we find illegal copying of ebooks distressing. The ebooks we sell are protected with Adobe DRM, an invisible watermark that secures ebooks against forwarding. With the watermark, we can trace who ordered the book.
Who are your data shared with?
To process your order, we collaborate with QLS, our logistics partner. QLS receives your customer number, order number, email address, name, and delivery address to ensure they can handle your package correctly.
Other external service providers:
We also engage other external service providers to assist with various tasks. Sometimes, they may require personal data for these purposes. We only share the data necessary for the specific task that the external service provider performs on our behalf. We do not sell your data to these service providers or other third parties for commercial purposes. The types of activities our external service providers perform for us include:
- Assisting in the delivery of our digital services, such as hosting, maintenance, and support of our websites and applications.
- Supporting our customer service.
- Assisting in our advertising and marketing campaigns.
- Conducting customer research and obtaining ratings and reviews.
- Providing financial services, such as payment services, debt collection agencies, and credit information bureaus.
Other external service providers:
- Yildiz accountancy: Accountant
- Kenter: Accountant
- ABM-Finance: Accountant
- Exact: Accounting system
- Yourhosting: Web hosting
- Bol.com: Sales point
- Amazon: Sales point
- Decathlon: Sales point
- Klarna: Payment method
- Mollie: Payment method
- Paypal: Payment method
- Shopify: Website and webshop
- Twenty First media and FFWD Agency: Website and webshop management
- QLS: Fulfillment company
- Spooren: Fulfillment company
- Google Contacts: Contact management
- Sendinblue: Newsletter system
- Mail campaigns: Email marketing system
- Kiyoh: Webshop reviews
- Alwin Online: Online advertising
- Instagram: Online advertising
- Facebook: Online advertising
- Mykillerbodymotivation staff
Sometimes we need to disclose personal data to government authorities. This may occur when certain government institutions require this data for the performance of their tasks, such as the Tax Authority. The police or judiciary may also require certain data in cases of fraud or misuse. Lastly, certain supervisory authorities may have access to personal data for investigative purposes.
Only at your request: with other companies
If you wish, we can also share your personal data with other companies, for example, if one of our commercial partners has an offer for MYkillerbodymotivation customers. We will only do this with your explicit consent.
How do we handle data of children?
Our services are not directed towards children. This means that the use of Mykillerbodymotivation by customers under the age of 16 is only permitted with the explicit consent of a parent or guardian.
What rights can you exercise regarding your data?
Right to information
Right of access
You have the right to request access to the data we have available about you at any time. You can make this request by emailing firstname.lastname@example.org. We will process requests within a maximum of 30 days.
Right to rectification
You have the right to have your personal data corrected if it is incorrect, outdated, or incomplete. You can email any changes to email@example.com.
Right to object
You have the right to object to the processing of your data if you disagree with how we process your personal data.
Right to restriction
You have the right to request restriction of the processing of your data. This means that we may store your data but not use it. This right arises in certain cases. If you believe this applies to you, you can email firstname.lastname@example.org.
Right to be forgotten/request for account deletion
You have the right to request the deletion of all data we have about you. When you request the deletion of your account, we will delete data that can be directly linked to you, except for the data we are required or allowed to retain based on the law. You can email this request to email@example.com.
Right to file a complaint
You have the right to file a complaint about how we handle your data. If you have a complaint, please send an email to firstname.lastname@example.org.